Help
Contact
For order, shipping, or product questions, email hello@statesidedolls.com.
Status: this address is a placeholder pending purchase of the statesidedolls.com domain. Do not publish it as a live inbox until the domain and mailbox are active. The domain was unchecked as unregistered on 12 November 2026 (Asia/Shanghai); that is not a purchase guarantee, and the domain has not been bought.
Please include your order number if you already have one, and any photos that will help us review a shipping or product issue.
A specific reply-time commitment will be added once customer-service hours are confirmed. We do not publish a phone number at this time.
This form opens a private support ticket. We do not use a third-party live chat. You will receive a private lookup link so you can return to your ticket later. Please keep that link to yourself.
Already have a ticket? Look it up with your private link.